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Total Cost of QualityTCoQ
Sum of preventative cost, appraisal cost, and failure cost (internal and external). Captures the total quality investment plus the cost of poor quality outcomes.
Rolls up to Financial Performance › Reduce Cost of Poor Quality
Which causes look like your situation?
Pick one or more. We'll surface use cases that address the ones you select. Top causes by how often they appear in use cases tied to this KPI.
Focus12 of 23 causes · top 50%
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