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Defects Per Million OpportunitiesDPMO

Rolls up to Customer Excellence › Reduce Defects Reaching the Customer

Which causes look like your situation?

Pick one or more. We'll surface use cases that address the ones you select. Top causes by how often they appear in use cases tied to this KPI.

Focus
15 of 29 causes · top 50%
Nothing selected

Man (People & Skill)

2

Machine (Equipment)

3

Method (Process)

6

Management

3

Environment

1